Deck 11: Leadership and Communication

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Question
Falsifying reports or records shows a lack of integrity.
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Question
Leaders are never expected to stay focused on long-term goals when dealing with problems and pressures in the short term.
Question
The U.S.Navy's first female admiral,the late Grace Hopper,says "You manage things,you lead people." This is considered to be a good insight into leadership behaviour.
Question
Leadership is the process of inspiring others to work hard to accomplish important tasks.
Question
Planning sets the direction and objectives;organizing brings the resources together to turn plans into action;leading builds the commitments and enthusiasm needed for people to apply their talents fully to help accomplish plans;and controlling makes sure things turn out right.
Question
Giving favoured treatment to favoured people shows a lack of integrity.
Question
Stealing shows a lack of integrity.
Question
Respect flows towards leaders with integrity.
Question
Ethical leadership is another name for conflict in today's global society.
Question
Letting others take blame for personal mistakes show a lack of integrity.
Question
Having a willingness to lie shows a lack of integrity.
Question
Barry Posner has never mentioned leadership in his many writings and quotes on management.
Question
For executive success to occur,the use of power should reflect the desire to influence and control others for the good of the group or organization as a whole.
Question
The ability to get someone else to do something you want done or to make things happen the way you want is called manipulation.
Question
Being honest,credible and consistent in all that we do is the definition of naiveté.
Question
Peter Drucker says to be a leader with integrity one must have the ability to see the world as it is,not as one wants it to be.
Question
A person willing to lie exhibits high integrity.
Question
Blaming others for personal mistakes shows a lack of integrity.
Question
For executive success to occur,the use of power should reflect the desire to control for personal satisfaction.
Question
Leaders with integrity should subordinate their likes,wishes,preferences to the welfare of the institution.
Question
Reward power,coercive power,and legitimate power are different types of personal power.
Question
Trait theories of leadership address the question of: "What personal characteristics separate effective leaders from ineffective leaders?"
Question
The leader is the focus of servant leadership rather than the follower.
Question
Ralph uses expert power when he offers help in technical areas in which he is skilled and knowledgeable.
Question
Empowerment,through servant leadership,enables others to gain and use decision-making power.
Question
The challenges of visionary leadership involve making long-term plans and drafting budgets,creating organizational structures and assigning people to jobs,and comparing results with original plans.
Question
Referent power is the ability to influence the behaviour of other people through identification.
Question
Servant leadership is follower-centered and committed to helping others in their work.
Question
Servant leaders empower others by providing them with information,responsibility,and trust,but not the authority to act independently.
Question
When a manager's charisma or interpersonal attractiveness is used to influence the behaviour of subordinates,the manager is using referent power.
Question
Vision refers to a future that one hopes to create or achieve in order to improve upon the present state of affairs.
Question
Visionary leadership describes a leader who brings to the situation a clear and compelling sense of the future as well as an understanding of the actions needed to get there successfully.
Question
The two types of personal power are expert and referent.
Question
A manager who withholds positive outcomes,such as special assignments or bonuses as a means for controlling the behaviour of employees is using coercive power.
Question
Reward power is the ability to influence the behaviour of other people because of one's capacity to offer positive outcomes.
Question
The three types of position power are reward,coercive,and legitimate.
Question
One important opportunity generated by servant leadership is empowerment.
Question
The behavioural approach to the study of leadership focuses on a leader's personal characteristics as the primary determinants of leadership success.
Question
In regards to servant leadership,"institutions function better when the idea,the dream,is to the fore,and the person,the leader,is seen as servant to the dream."
Question
The positive face of power is the foundation of effective leadership.
Question
In the Blake and Mouton Leadership Grid,country club management reflects a high concern for people and a low concern for the task.
Question
According to leader behaviour research,a manager who plans the work to be done,assigns task responsibilities,sets clear work standards,and monitors performance results is high in concern for task.
Question
Leadership styles are concerned with the recurring patterns of behaviours exhibited by a leader.
Question
In Fiedler's contingency model,the least-preferred co-worker scale is used to measure a person's leadership style.
Question
Contingency approaches to leadership attempt to answer the question: "When and under what circumstances is a particular leadership style preferable to others?"
Question
Fred Fiedler,the developer of the contingency theory of leadership,asserts that competent leaders can adapt their behavioural styles to fit the demands of differing situations they encounter.
Question
An autocratic style of leadership emphasizes task over people,keeps authority and information within the leader's tight control,and acts in a unilateral command-and-control fashion.
Question
The Blake and Mouton Leadership Grididentifies alternative leadership styles that reflect different combinations of concern for task and concern for people.
Question
In Fiedler's contingency model,a person's leadership style is described as either supportive or achievement-oriented.
Question
In the Blake and Mouton Leadership Grid0,middle-of-road management reflects a high concern for the task and a low concern for people.
Question
A democratic style of leadership shows little concern for task,lets the group make decisions,and acts with a "do the best you can and don't bother me" attitude
Question
Some personal traits,such as drive,self-confidence,creativity,cognitive ability,business knowledge,motivation,flexibility,and honesty and integrity are considered to be important for leadership success.
Question
A laissez-faire style of leadership is committed to both task and people,getting things done while sharing information,encouraging participation in decision making,and helping people develop their skills and competencies.
Question
According to leader behaviour research,a manager who acts warm and supportive toward followers,maintains good social relations with them,respects their feelings,is sensitive to their needs,and shows trust in them is high in concern for people.
Question
In the Blake and Mouton Leadership Grid,team management is the preferred leadership style that reflects a high concern for both people and the task.
Question
In the leadership literature,"concern for task" is also known as consideration and relationship orientation.
Question
Modern leadership theories reflect a contingency perspective that attempts to match situational demands with appropriate leader behaviours.
Question
Research indicates that physical traits such as height,weight,and physique have no relationship to leadership success.
Question
The basic premise of Fiedler's contingency theory is that leadership success depends on the match between leadership style and situational demands.
Question
Human relations leadership style emphasizes people over tasks.
Question
According to House's path-goal leadership model,directive leadership involves letting subordinates know what is expected,giving direction on what to do and how,scheduling work to be done,maintaining definite standards of performance,and clarifying the leader's role in the group.
Question
One guiding proposition of Fiedler's contingency theory of leadership is that a relationship-oriented style works best in low-control situations and a task-oriented style works best in high-control situations.
Question
The quality of leader-member relations refers to the degree to which the group supports the leader.
Question
According to House's path-goal leadership model,supportive leadership is needed to increase confidence by emphasizing individual abilities and offering needed task assistance when worker self-confidence is low.
Question
The extent to which task goals,procedures,and guidelines are clearly spelled out is called amount of position power.
Question
Aspects of the work setting and the people involved that can reduce the need for a leader's personal involvement are referred to as substitutes for leadership.
Question
The ability,experience,and independence of subordinates;the clarity of organizational plans and formalization of rules;and routineness and availability of performance feedback can serve as effective substitutes for leadership.
Question
Fred Fiedler,the developer of the contingency theory of leadership,asserts that leadership style is relatively enduring and difficult to change and therefore leadership style must be fit to the situation
Question
In Hersey and Blanchard's situational leadership model,a manager who gives specific task directions and closely supervises work progress is using the selling style.
Question
Follower characteristics include task structure,authority system,and work group.
Question
According to House's path-goal model,achievement-oriented leadership involves doing things to make work more pleasant,treating group members as equals,being friendly and approachable,and showing concern for the well-being of subordinates.
Question
Fiedler's contingency theory of leadership maintains that the amount of situational control is crucial in determining the correct style-situation fit.
Question
In the Hersey and Blanchard situational leadership model,telling is a high-task,high-relationship style,and selling is a high-task,low-relationship style.
Question
The basic premise of the Hersey-Blanchard situational leadership model is that managers should adjust their leadership styles depending on the readiness of the followers to perform in a given situation.
Question
The basic premise of House's path-goal contingency leadership theory is that effective leaders clarify the path through which followers can achieve both task-related and personal goals.
Question
In Hersey and Blanchard's situational leadership model,a manager who explains task directions persuasively and with much support is using the telling style.
Question
According to House's path-goal leadership theory,managers use supportive leadership when they involve subordinates in decision making,consult with them,ask questions of subordinates,and use subordinates' suggestions when making a decision.
Question
The important contingencies for making good path-goal leadership choices include follower characteristics and work environment characteristics.
Question
According to the path-goal leadership theory,a manager is showing a participative leadership style when he/she sets challenging goals,expects the highest level of performance,emphasizes continuous improvement in performance,and displays confidence in meeting high standards.
Question
According to Hersey and Blanchard's situational leadership model,employee readiness is determined by the followers' ability,willingness,and confidence in performing required tasks.
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Deck 11: Leadership and Communication
1
Falsifying reports or records shows a lack of integrity.
True
2
Leaders are never expected to stay focused on long-term goals when dealing with problems and pressures in the short term.
False
3
The U.S.Navy's first female admiral,the late Grace Hopper,says "You manage things,you lead people." This is considered to be a good insight into leadership behaviour.
True
4
Leadership is the process of inspiring others to work hard to accomplish important tasks.
Unlock Deck
Unlock for access to all 366 flashcards in this deck.
Unlock Deck
k this deck
5
Planning sets the direction and objectives;organizing brings the resources together to turn plans into action;leading builds the commitments and enthusiasm needed for people to apply their talents fully to help accomplish plans;and controlling makes sure things turn out right.
Unlock Deck
Unlock for access to all 366 flashcards in this deck.
Unlock Deck
k this deck
6
Giving favoured treatment to favoured people shows a lack of integrity.
Unlock Deck
Unlock for access to all 366 flashcards in this deck.
Unlock Deck
k this deck
7
Stealing shows a lack of integrity.
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Unlock for access to all 366 flashcards in this deck.
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k this deck
8
Respect flows towards leaders with integrity.
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Unlock for access to all 366 flashcards in this deck.
Unlock Deck
k this deck
9
Ethical leadership is another name for conflict in today's global society.
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Unlock for access to all 366 flashcards in this deck.
Unlock Deck
k this deck
10
Letting others take blame for personal mistakes show a lack of integrity.
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Unlock for access to all 366 flashcards in this deck.
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k this deck
11
Having a willingness to lie shows a lack of integrity.
Unlock Deck
Unlock for access to all 366 flashcards in this deck.
Unlock Deck
k this deck
12
Barry Posner has never mentioned leadership in his many writings and quotes on management.
Unlock Deck
Unlock for access to all 366 flashcards in this deck.
Unlock Deck
k this deck
13
For executive success to occur,the use of power should reflect the desire to influence and control others for the good of the group or organization as a whole.
Unlock Deck
Unlock for access to all 366 flashcards in this deck.
Unlock Deck
k this deck
14
The ability to get someone else to do something you want done or to make things happen the way you want is called manipulation.
Unlock Deck
Unlock for access to all 366 flashcards in this deck.
Unlock Deck
k this deck
15
Being honest,credible and consistent in all that we do is the definition of naiveté.
Unlock Deck
Unlock for access to all 366 flashcards in this deck.
Unlock Deck
k this deck
16
Peter Drucker says to be a leader with integrity one must have the ability to see the world as it is,not as one wants it to be.
Unlock Deck
Unlock for access to all 366 flashcards in this deck.
Unlock Deck
k this deck
17
A person willing to lie exhibits high integrity.
Unlock Deck
Unlock for access to all 366 flashcards in this deck.
Unlock Deck
k this deck
18
Blaming others for personal mistakes shows a lack of integrity.
Unlock Deck
Unlock for access to all 366 flashcards in this deck.
Unlock Deck
k this deck
19
For executive success to occur,the use of power should reflect the desire to control for personal satisfaction.
Unlock Deck
Unlock for access to all 366 flashcards in this deck.
Unlock Deck
k this deck
20
Leaders with integrity should subordinate their likes,wishes,preferences to the welfare of the institution.
Unlock Deck
Unlock for access to all 366 flashcards in this deck.
Unlock Deck
k this deck
21
Reward power,coercive power,and legitimate power are different types of personal power.
Unlock Deck
Unlock for access to all 366 flashcards in this deck.
Unlock Deck
k this deck
22
Trait theories of leadership address the question of: "What personal characteristics separate effective leaders from ineffective leaders?"
Unlock Deck
Unlock for access to all 366 flashcards in this deck.
Unlock Deck
k this deck
23
The leader is the focus of servant leadership rather than the follower.
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Unlock for access to all 366 flashcards in this deck.
Unlock Deck
k this deck
24
Ralph uses expert power when he offers help in technical areas in which he is skilled and knowledgeable.
Unlock Deck
Unlock for access to all 366 flashcards in this deck.
Unlock Deck
k this deck
25
Empowerment,through servant leadership,enables others to gain and use decision-making power.
Unlock Deck
Unlock for access to all 366 flashcards in this deck.
Unlock Deck
k this deck
26
The challenges of visionary leadership involve making long-term plans and drafting budgets,creating organizational structures and assigning people to jobs,and comparing results with original plans.
Unlock Deck
Unlock for access to all 366 flashcards in this deck.
Unlock Deck
k this deck
27
Referent power is the ability to influence the behaviour of other people through identification.
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Unlock for access to all 366 flashcards in this deck.
Unlock Deck
k this deck
28
Servant leadership is follower-centered and committed to helping others in their work.
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Unlock for access to all 366 flashcards in this deck.
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k this deck
29
Servant leaders empower others by providing them with information,responsibility,and trust,but not the authority to act independently.
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Unlock for access to all 366 flashcards in this deck.
Unlock Deck
k this deck
30
When a manager's charisma or interpersonal attractiveness is used to influence the behaviour of subordinates,the manager is using referent power.
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Unlock for access to all 366 flashcards in this deck.
Unlock Deck
k this deck
31
Vision refers to a future that one hopes to create or achieve in order to improve upon the present state of affairs.
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Unlock for access to all 366 flashcards in this deck.
Unlock Deck
k this deck
32
Visionary leadership describes a leader who brings to the situation a clear and compelling sense of the future as well as an understanding of the actions needed to get there successfully.
Unlock Deck
Unlock for access to all 366 flashcards in this deck.
Unlock Deck
k this deck
33
The two types of personal power are expert and referent.
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k this deck
34
A manager who withholds positive outcomes,such as special assignments or bonuses as a means for controlling the behaviour of employees is using coercive power.
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Unlock for access to all 366 flashcards in this deck.
Unlock Deck
k this deck
35
Reward power is the ability to influence the behaviour of other people because of one's capacity to offer positive outcomes.
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Unlock for access to all 366 flashcards in this deck.
Unlock Deck
k this deck
36
The three types of position power are reward,coercive,and legitimate.
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Unlock for access to all 366 flashcards in this deck.
Unlock Deck
k this deck
37
One important opportunity generated by servant leadership is empowerment.
Unlock Deck
Unlock for access to all 366 flashcards in this deck.
Unlock Deck
k this deck
38
The behavioural approach to the study of leadership focuses on a leader's personal characteristics as the primary determinants of leadership success.
Unlock Deck
Unlock for access to all 366 flashcards in this deck.
Unlock Deck
k this deck
39
In regards to servant leadership,"institutions function better when the idea,the dream,is to the fore,and the person,the leader,is seen as servant to the dream."
Unlock Deck
Unlock for access to all 366 flashcards in this deck.
Unlock Deck
k this deck
40
The positive face of power is the foundation of effective leadership.
Unlock Deck
Unlock for access to all 366 flashcards in this deck.
Unlock Deck
k this deck
41
In the Blake and Mouton Leadership Grid,country club management reflects a high concern for people and a low concern for the task.
Unlock Deck
Unlock for access to all 366 flashcards in this deck.
Unlock Deck
k this deck
42
According to leader behaviour research,a manager who plans the work to be done,assigns task responsibilities,sets clear work standards,and monitors performance results is high in concern for task.
Unlock Deck
Unlock for access to all 366 flashcards in this deck.
Unlock Deck
k this deck
43
Leadership styles are concerned with the recurring patterns of behaviours exhibited by a leader.
Unlock Deck
Unlock for access to all 366 flashcards in this deck.
Unlock Deck
k this deck
44
In Fiedler's contingency model,the least-preferred co-worker scale is used to measure a person's leadership style.
Unlock Deck
Unlock for access to all 366 flashcards in this deck.
Unlock Deck
k this deck
45
Contingency approaches to leadership attempt to answer the question: "When and under what circumstances is a particular leadership style preferable to others?"
Unlock Deck
Unlock for access to all 366 flashcards in this deck.
Unlock Deck
k this deck
46
Fred Fiedler,the developer of the contingency theory of leadership,asserts that competent leaders can adapt their behavioural styles to fit the demands of differing situations they encounter.
Unlock Deck
Unlock for access to all 366 flashcards in this deck.
Unlock Deck
k this deck
47
An autocratic style of leadership emphasizes task over people,keeps authority and information within the leader's tight control,and acts in a unilateral command-and-control fashion.
Unlock Deck
Unlock for access to all 366 flashcards in this deck.
Unlock Deck
k this deck
48
The Blake and Mouton Leadership Grididentifies alternative leadership styles that reflect different combinations of concern for task and concern for people.
Unlock Deck
Unlock for access to all 366 flashcards in this deck.
Unlock Deck
k this deck
49
In Fiedler's contingency model,a person's leadership style is described as either supportive or achievement-oriented.
Unlock Deck
Unlock for access to all 366 flashcards in this deck.
Unlock Deck
k this deck
50
In the Blake and Mouton Leadership Grid0,middle-of-road management reflects a high concern for the task and a low concern for people.
Unlock Deck
Unlock for access to all 366 flashcards in this deck.
Unlock Deck
k this deck
51
A democratic style of leadership shows little concern for task,lets the group make decisions,and acts with a "do the best you can and don't bother me" attitude
Unlock Deck
Unlock for access to all 366 flashcards in this deck.
Unlock Deck
k this deck
52
Some personal traits,such as drive,self-confidence,creativity,cognitive ability,business knowledge,motivation,flexibility,and honesty and integrity are considered to be important for leadership success.
Unlock Deck
Unlock for access to all 366 flashcards in this deck.
Unlock Deck
k this deck
53
A laissez-faire style of leadership is committed to both task and people,getting things done while sharing information,encouraging participation in decision making,and helping people develop their skills and competencies.
Unlock Deck
Unlock for access to all 366 flashcards in this deck.
Unlock Deck
k this deck
54
According to leader behaviour research,a manager who acts warm and supportive toward followers,maintains good social relations with them,respects their feelings,is sensitive to their needs,and shows trust in them is high in concern for people.
Unlock Deck
Unlock for access to all 366 flashcards in this deck.
Unlock Deck
k this deck
55
In the Blake and Mouton Leadership Grid,team management is the preferred leadership style that reflects a high concern for both people and the task.
Unlock Deck
Unlock for access to all 366 flashcards in this deck.
Unlock Deck
k this deck
56
In the leadership literature,"concern for task" is also known as consideration and relationship orientation.
Unlock Deck
Unlock for access to all 366 flashcards in this deck.
Unlock Deck
k this deck
57
Modern leadership theories reflect a contingency perspective that attempts to match situational demands with appropriate leader behaviours.
Unlock Deck
Unlock for access to all 366 flashcards in this deck.
Unlock Deck
k this deck
58
Research indicates that physical traits such as height,weight,and physique have no relationship to leadership success.
Unlock Deck
Unlock for access to all 366 flashcards in this deck.
Unlock Deck
k this deck
59
The basic premise of Fiedler's contingency theory is that leadership success depends on the match between leadership style and situational demands.
Unlock Deck
Unlock for access to all 366 flashcards in this deck.
Unlock Deck
k this deck
60
Human relations leadership style emphasizes people over tasks.
Unlock Deck
Unlock for access to all 366 flashcards in this deck.
Unlock Deck
k this deck
61
According to House's path-goal leadership model,directive leadership involves letting subordinates know what is expected,giving direction on what to do and how,scheduling work to be done,maintaining definite standards of performance,and clarifying the leader's role in the group.
Unlock Deck
Unlock for access to all 366 flashcards in this deck.
Unlock Deck
k this deck
62
One guiding proposition of Fiedler's contingency theory of leadership is that a relationship-oriented style works best in low-control situations and a task-oriented style works best in high-control situations.
Unlock Deck
Unlock for access to all 366 flashcards in this deck.
Unlock Deck
k this deck
63
The quality of leader-member relations refers to the degree to which the group supports the leader.
Unlock Deck
Unlock for access to all 366 flashcards in this deck.
Unlock Deck
k this deck
64
According to House's path-goal leadership model,supportive leadership is needed to increase confidence by emphasizing individual abilities and offering needed task assistance when worker self-confidence is low.
Unlock Deck
Unlock for access to all 366 flashcards in this deck.
Unlock Deck
k this deck
65
The extent to which task goals,procedures,and guidelines are clearly spelled out is called amount of position power.
Unlock Deck
Unlock for access to all 366 flashcards in this deck.
Unlock Deck
k this deck
66
Aspects of the work setting and the people involved that can reduce the need for a leader's personal involvement are referred to as substitutes for leadership.
Unlock Deck
Unlock for access to all 366 flashcards in this deck.
Unlock Deck
k this deck
67
The ability,experience,and independence of subordinates;the clarity of organizational plans and formalization of rules;and routineness and availability of performance feedback can serve as effective substitutes for leadership.
Unlock Deck
Unlock for access to all 366 flashcards in this deck.
Unlock Deck
k this deck
68
Fred Fiedler,the developer of the contingency theory of leadership,asserts that leadership style is relatively enduring and difficult to change and therefore leadership style must be fit to the situation
Unlock Deck
Unlock for access to all 366 flashcards in this deck.
Unlock Deck
k this deck
69
In Hersey and Blanchard's situational leadership model,a manager who gives specific task directions and closely supervises work progress is using the selling style.
Unlock Deck
Unlock for access to all 366 flashcards in this deck.
Unlock Deck
k this deck
70
Follower characteristics include task structure,authority system,and work group.
Unlock Deck
Unlock for access to all 366 flashcards in this deck.
Unlock Deck
k this deck
71
According to House's path-goal model,achievement-oriented leadership involves doing things to make work more pleasant,treating group members as equals,being friendly and approachable,and showing concern for the well-being of subordinates.
Unlock Deck
Unlock for access to all 366 flashcards in this deck.
Unlock Deck
k this deck
72
Fiedler's contingency theory of leadership maintains that the amount of situational control is crucial in determining the correct style-situation fit.
Unlock Deck
Unlock for access to all 366 flashcards in this deck.
Unlock Deck
k this deck
73
In the Hersey and Blanchard situational leadership model,telling is a high-task,high-relationship style,and selling is a high-task,low-relationship style.
Unlock Deck
Unlock for access to all 366 flashcards in this deck.
Unlock Deck
k this deck
74
The basic premise of the Hersey-Blanchard situational leadership model is that managers should adjust their leadership styles depending on the readiness of the followers to perform in a given situation.
Unlock Deck
Unlock for access to all 366 flashcards in this deck.
Unlock Deck
k this deck
75
The basic premise of House's path-goal contingency leadership theory is that effective leaders clarify the path through which followers can achieve both task-related and personal goals.
Unlock Deck
Unlock for access to all 366 flashcards in this deck.
Unlock Deck
k this deck
76
In Hersey and Blanchard's situational leadership model,a manager who explains task directions persuasively and with much support is using the telling style.
Unlock Deck
Unlock for access to all 366 flashcards in this deck.
Unlock Deck
k this deck
77
According to House's path-goal leadership theory,managers use supportive leadership when they involve subordinates in decision making,consult with them,ask questions of subordinates,and use subordinates' suggestions when making a decision.
Unlock Deck
Unlock for access to all 366 flashcards in this deck.
Unlock Deck
k this deck
78
The important contingencies for making good path-goal leadership choices include follower characteristics and work environment characteristics.
Unlock Deck
Unlock for access to all 366 flashcards in this deck.
Unlock Deck
k this deck
79
According to the path-goal leadership theory,a manager is showing a participative leadership style when he/she sets challenging goals,expects the highest level of performance,emphasizes continuous improvement in performance,and displays confidence in meeting high standards.
Unlock Deck
Unlock for access to all 366 flashcards in this deck.
Unlock Deck
k this deck
80
According to Hersey and Blanchard's situational leadership model,employee readiness is determined by the followers' ability,willingness,and confidence in performing required tasks.
Unlock Deck
Unlock for access to all 366 flashcards in this deck.
Unlock Deck
k this deck
locked card icon
Unlock Deck
Unlock for access to all 366 flashcards in this deck.