Deck 1: Introduction to Operations and Supply Chain Management

Question 1

Companies go global to

A)take advantage of favorable costs
B)gain access to international markets
C)build reliable sources of supply
D)all of the above

Answer 1

D

Question 2

________ converts strategy into measurable objectives down through the organization.

A)Strategic positioning
B)Policy deployment
C)Production planning
D)Vertical integration

Answer 2

B

Question 3

Which of the following countries has the highest hourly wage rate?

A)Norway
B)U.S.
C)Germany
D)South Korea

Answer 3

A

Question 4

The operations function interacts with

A)Marketing
B)Suppliers
C)Human resources
D)Finance
E)All of the above

Question 5

The balanced scorecard keeps strategy on track by measuring

A)Finance,marketing,operations,and human resources
B)Finance,customers,processes,and learning and growing
C)Shareholder value,customer satisfaction,production efficiency,and worker satisfaction
D)Inputs and outputs to each critical process

Question 6

Which of the following countries has the highest trade in goods as a percent of GDP?

A)U.S.
B)Germany
C)Japan
D)China

Question 7

Supply chain management emerged as

A)companies started to outsource production
B)the number of suppliers for each company grew
C)globalization expanded the reach of suppliers and customers
D)all of the above

Question 8

The last factor considered in a purchasing decision is the

A)order qualifier
B)order winner
C)quality factor
D)core competency

Question 9

A company's ____________ is what they do better than anyone else.

A)primary task
B)core competence
C)order qualifier
D)positioning strategy

Question 10

Globalization has grown rapidly due to

A)World trade agreements
B)The Internet
C)Outsourcing
D)All of the above

Question 11

The quality revolution was brought to us by

A)Germany
B)Japan
C)China
D)Mexico

Question 12

Operations is often described as

A)the creative core of an organization
B)a transformation process
C)the source of firm profitability
D)all of the above

Question 13

Productivity is defined as

A)output over input
B)input over output
C)process yield
D)exports minus imports

Question 14

_____ helped to enable the Industrial Revolution.

A)Linear programming
B)Quality circles
C)Interchangeable parts
D)The Internet

Question 15

The Principles of Scientific Management were proposed by

A)Adam Smith
B)Henry Ford
C)Frederick Taylor
D)Elton Mayo

Question 16

The most common measure of productivity is

A)Labor productivity
B)Multifactor productivity
C)Material productivity
D)Technological productivity