Exam 1: Introduction to Operations and Supply Chain Management

The Principles of Scientific Management were proposed by

The quality revolution was brought to us by

The last factor considered in a purchasing decision is the

A company's ____________ is what they do better than anyone else.

Which of the following countries has the highest hourly wage rate?

Companies go global to

Globalization has grown rapidly due to

________ converts strategy into measurable objectives down through the organization.

The operations function interacts with

Operations is often described as

Supply chain management emerged as

Which of the following countries has the highest trade in goods as a percent of GDP?

Productivity is defined as

The most common measure of productivity is

_____ helped to enable the Industrial Revolution.

The balanced scorecard keeps strategy on track by measuring