Deck 1: Introduction to Project Management

Question 1

 The primary role of project stakeholder management is to ensure that the project will satisfy the stated needs for which it was undertaken.

Answer 1

False
Explanation: Project management knowledge areas describe the key competencies that project managers must develop. Project stakeholder management includes identifying and analyzing stakeholder needs while managing and controlling their engagement throughout the life of the project.

Question 2

 A project's stakeholders include its customers, users, and suppliers.

Answer 2

True
Explanation: Stakeholders are the people involved in or affected by project activities, and include the project sponsor, project team, support staff, customers, users, suppliers, and even opponents of a project.

Question 3

 Maturity models, statistical methods, and test plans are examples of tools used in quality management.

Answer 3

True
Explanation: Quality metrics, maturity models, statistical methods, and test plans are some of the tools used in quality management.

Question 4

 One of the main reasons why project management is challenging is because of the factor of uncertainty.

Question 5

 A difference between operations and projects is that operations end when their objectives have been reached, whereas projects do not.

Question 6

 Projects should be developed in increments.

Question 7

 Until the 1980s, project management primarily focused on providing schedule and resource data to top management in the military, computer, and construction industries.

Question 8

 Every project should have a well-defined objective.

Question 9

 In order to be realistic, a project manager should always set discrete goals instead of a range of objectives.

Question 10

 Managing the triple constraint primarily involves making trade-offs between resources and quality.

Question 11

 The importance of stakeholders' needs and expectations is limited to the beginning of a project.

Question 12

 Questions about how a team will track schedule performance is related to a project's scope.

Question 13

 Project procurement management primarily involves identifying stakeholder needs while managing their engagement throughout the life of the project.

Question 14

 A project manager's primary role is to provide the funding for a project.

Question 15

 Opponents of a project do not belong to the category of stakeholders.

Question 16

 The only responsibility of a project manager is to meet the specific scope, time, and cost goals of a project.

Question 17

 Stakeholder analyses, work requests, and project charters are tools used in integration management.

Question 18

 Responsibility assignment matrices and project organizational charts are examples of tools used in procurement management.

Question 19

 Project resource management is concerned with making effective use of the people involved with a project.

Question 20

 Earned value management is a tool primarily used in resource management.

Question 21

 The introduction of new software makes basic tools, such as Gantt charts and network diagrams, inexpensive and easy to create.

Question 22

 Which knowledge area involves defining and managing all the work required to complete the project successfully?

A) Project resource management 
B) Project scope management
C) Project time management 
D) Project cost management 

Question 23

 Individual projects always address strategic goals whereas portfolio management addresses tactical goals.

Question 24

 Project procurement management mainly involves:

A) making effective use of the people involved with the project.
B) buying goods and services for a project from outside the performing organization.
C) generating, collecting, disseminating, and storing project information.
D) identifying and analyzing stakeholder?needs while managing and controlling their engagement.

Question 25

 To be a successful manager, the only skills an IT project manager needs to possess are excellent technical skills.

Question 26

 An important tool for project scope management is _____.

A) fast tracking
B) a kickoff meeting
C) a Gantt chart
D) a work breakdown structure

Question 27

 It is mandatory for project managers working on large information technology projects to be experts in the field of information technology.

Question 28

 Which project management knowledge area ensures that the project will satisfy the stated or implied needs for which it was undertaken?

A) Project cost management  
B) Project time management 
C) Project risk management  
D) Project quality management 

Question 29

 The role of a _____ is to provide direction and funding for a project.

A) project sponsor
B) project manager
C) support staff member
D) project team

Question 30

 Steve, an engineer in a construction company, is at present working on a home construction project. The home is being built for the Robinson family, the owners of the home. Steve is working with his project team and support staff to ensure the project is completed on time. In such a scenario, the project sponsor is _____.

A) Steve
B) the support staff
C) the project team
D) the Robinson family

Question 31

 Which project management knowledge area primarily involves generating, collecting, disseminating, and storing project information?

A) Project cost management
B) Project procurement management
C) Project time management
D) Project communications management

Question 32

 The enterprise project management software, which aids project and portfolio management, is a low-end tool.

Question 33

 Good project managers assume that their definition of success is the same as the sponsors.

Question 34

 Which objective is true of projects?

A) They have an indefinite beginning and end.
B) They have a unique purpose.
C) They are developed using regressive elaboration.
D) They are permanent in nature.

Question 35

 Which characteristic highlights a difference between projects and operations?

A) Projects are undertaken to sustain an organization's business whereas operations are not.
B) Operations are undertaken to create unique products, services, or results whereas projects are not.
C) Projects are temporary endeavors whereas an organization's operations are ongoing in nature.
D) Operations have well-defined objectives whereas projects do not need to have a unique purpose.

Question 36

 Effective program managers recognize that managing a project is much more complex than managing a program.

Question 37

 Project managers work with the project sponsors to define success for particular projects.

Question 38

 Program managers are change agents.

Question 39

 Galaxy, a construction company, buys a particular brand of tiles manufactured by Tiles and Floors, an eco-friendly tile manufacturing company. However, Tiles and Floors has declared bankruptcy and closed down. At present, Galaxy is facing a crisis because there are no other manufacturers in the market that supplies eco-friendly tiles. Which constraint is Galaxy currently facing?

A) Resources
B) Time
C) Scope
D) Cost

Question 40

 Which project management knowledge area is an overarching function that affects and is affected by the different knowledge areas?

A) Project cost management
B) Project stakeholder management
C) Project integration management
D) Project communications management

Question 41

 Which tool can best help in efficient communication management?

A) Kick-off meetings
B) Impact matrices
C) Requests for quotes
D) Fast tracking

Question 42

 Joe is a project manager in an IT company and has over the years, gained substantial knowledge in his area of work. However, while managing his team, he often loses his temper. In addition, he fails to be an active listener when his team members approach him with work related challenges. In which of the following areas does Joe need to develop his skills in?

A) Application area knowledge
B) Project environment knowledge
C) Standards and regulations
D) Human relations skills

Question 43

 A Gantt chart is a standard format for displaying project schedule information by listing project activities and their corresponding start and finish dates in a ____ format.

A) calendar
B) line graph
C) bar graph
D) pie chart

Question 44

 Team building exercises and motivation techniques are tools used in _____ management.

A) procurement
B) scope
C) resource
D) cost

Question 45

 A _____ is a tool used in quality management.

A) probability matrix
B) checklist
C) request for proposal
D) critical path analysis

Question 46

 A _____ is an organizational group responsible for coordinating the project management function throughout an organization.

A) Project Management Office
B) Project Management Professional
C) Project Management Center
D) Portfolio Group

Question 47

 In which of the following areas of management is payback analysis most likely to be used?

A) Resource
B) Communication
C) Cost
D) Quality

Question 48

 Which attribute is true of low-end tools of project management software?

A) They are designed for especially large projects with multiple users.
B) Their main advantage is that they have unlimited functionality.
C) They provide basic project management features.
D) They are referred to as enterprise project management software.

Question 49

 Fast tracking is an example of a tool used in _____ management.

A) schedule
B) quality
C) communication
D) risk

Question 50

 Which organization provides certification as a Project Management Professional?

A) PMS
B) PMC
C) PMI
D) PMP

Question 51

 Martha works as a project manager at a bank. Due to certain changes in external factors, Martha needs to make a few alterations in the tactical goals of her project. In such a scenario, which of the following will best help Martha cope with the change?

A) Negotiation
B) Project environment knowledge
C) Motivation
D) Soft skills

Question 52

 Which of the following is true of program managers?

A) They report to project managers who represent the next level in the hierarchy.
B) They recognize that managing a program is simpler than managing a project.
C) They provide leadership and direction for project managers heading the projects within a program.
D) They are responsible solely for the delivery of project results.

Question 53

 A _____ is a tool used in risk management.

A) work breakdown structure
B) project organizational chart
C) critical path analysis
D) probability matrix

Question 54

 Which statement is true of project management?

A) It is a simple discipline with a limited scope.
B) It has specific tools which work universally across all kinds of projects.
C) It does not guarantee successes for all projects.
D) Its framework consists solely of project management knowledge areas.

Question 55

 Which of the following refers to a set of principles that guides decision making based on personal values of what is considered right and wrong?

A) Ethics
B) Civics
C) Laws
D) Politics

Question 56

 A difference between strategic and tactical goals is:

A) strategic goals are more specific than tactical goals.
B) tactical goals encompass broader dimensions than strategic goals.
C) tactical goals are more important for a project than strategic goals.
D) strategic goals are long-term in nature whereas tactical goals are short-term.

Question 57

 Which of the following questions reflects the strategic goals of project portfolio management?

A) Are we carrying out projects well?
B) Are projects on time and on budget?
C) Are we investing in the right areas?
D) Do stakeholders know what they should be doing?

Question 58

 Which attribute best defines the role of leaders?

A) They focus on short-term objectives.
B) They work on achieving primarily tactical goals.
C) They work solely toward day-to-day details of meeting specific tasks.
D) They inspire people to reach goals.

Question 59

 Which goal distinguishes project management and portfolio management?

A) Project management involves making wise investment decisions whereas portfolio management does not.
B) Portfolio management is an easy task whereas project management is a more difficult task.
C) Portfolio management asks questions like, "Are we carrying out projects efficiently?" whereas project management asks questions such as "Are we investing in the right areas?"
D) Project management addresses specific, short-term goals whereas portfolio management focuses on long-term goals.

Question 60

 Which tool is most likely to be used in project schedule management?

A) Payback analysis
B) Impact matrices
C) Gantt charts
D) Fishbone diagrams

Question 61

 Project _____ management includes estimating how long it will take to complete the work, developing an acceptable project schedule, and ensuring timely completion of a project.

Question 62

 Project _____ management consists of preparing and managing the budget for a project.

Question 63

 A(n) _____ is "a group of related projects, subsidiary programs, and program activities managed in a coordinated manner to obtain benefits and control not available from managing them individually."

Question 64

 In project management, the three limitations of scope, time, and cost are referred to as the _____.

Question 65

 The question, "What unique product, service, or result does the customer or sponsor expect from the project?" is an example of a(n) _____ constraint.

Question 66

 _____ is "the application of knowledge, skills, tools, and techniques to project activities to meet project requirements."

Question 67

 Project management _____ describe the key competencies that project managers must develop.

Question 68

 _____ include people, hardware, software, or other assets.

Question 69

 Soft skills are also known as _____ skills.

Question 70

 "What is the project's budget?" This is an example of a project's _____ constraint.

Question 71

 The term "_____" refers to work done in organizations to sustain the business.

Question 72

 _____ refers to the process in which organizations group and manage projects and programs as a portfolio of investments that contribute to the entire enterprise's success.

Question 73

 A(n) _____ is a temporary endeavor undertaken to create a unique product, service, or result.

Question 74

 What is a difference between low-end and midrange tools of the project management software?

A) Low-end tools are designed to handle primarily multiple users whereas midrange tools are created to handle single users.
B) Low-end tools provide robust capabilities to handle dispersed workgroups whereas midrange tools do not.
C) Midrange tools provide basic project management features whereas low-end tools offer enterprise and portfolio management functions.
D) Midrange tools are designed to handle larger projects than low-end tools.

Question 75

 A project's sponsor is also known as a(n) _____.

Question 76

 The _____ of project management includes quality, scope, time, and cost constraints.

Question 77

 The question, "What is the project's schedule?" is an example of a(n) _____ constraint.

Question 78

 Until the 1980s, project management primarily focused on providing _____ and resource data to top management in the military, computer, and construction industries.

Question 79

 Enterprise project management software is also known as a _____ tool of project management software.

A) baseline
B) midrange
C) low-end
D) high-end

Question 80

 Which type of tool is usually recommended for small projects and single users?

A) Low-end
B) Midrange
C) High-end
D) Upper range