Selling 8th Edition by Stephen Castleberry,John Tanner

Exercise 4

Assume the call is not from Jack but from the former Dynamic Tool CFO. She tells you that she is the new CFO, and they will be reviewing all vendors. You ask about Jack's responsibility and job title, and she laughs. "I know what you're thinking. But don't worry. You've done a great job for us. We just want to consolidate all purchases so we know we're getting the best deal." How should Bill respond? What should he do?