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Managing for Quality and Performance Excellence 9th Edition by James Evans,William Lindsay
Edition 9ISBN: 978-1285069463Managing for Quality and Performance Excellence 9th Edition by James Evans,William Lindsay
Edition 9ISBN: 978-1285069463 Exercise 16
Examine the annual reports of one company over a period of years. Summarize how quality is discussed or implied in the company's statements and philosophy. Are any changes in the perspectives of quality evident over time?
Explanation
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Quality implied in company's financial s...
Managing for Quality and Performance Excellence 9th Edition by James Evans,William Lindsay
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