Textbook Solution | Managing for Quality and Performance Excellence 9th Edition by James Evans,William Lindsay
Managing for Quality and Performance Excellence thumbnail

Managing for Quality and Performance Excellence

Managing for Quality and Performance Excellence

Edition 9

Author(s): James Evans,William Lindsay

ISBN: 978-1285069463

Publisher: Cengage Learning

636 Explanations

10,803 students have unlocked this book

Textbook Solution | Managing for Quality and Performance Excellence 9th Edition by James Evans,William Lindsay

Chapter 1: Introduction to Quality
Free
arrow img
Chapter 2: Foundations of Quality Management
arrow img
Chapter 3: Customer Focus
arrow img
Chapter 4: Workforce Focus
arrow img
Chapter 5: Process Focus
arrow img
Chapter 6: Statistical Methods in Quality Management
arrow img
Chapter 7: Design for Quality and Product Excellence
arrow img
Chapter 8: Measuring and Controlling Quality
arrow img
Chapter 9: Process Improvement and Six Sigma
arrow img
Chapter 10: The Baldrige Framework for Performance Excellence
arrow img
Chapter 11: Strategy and Performance Excellence
arrow img
Chapter 12: Measurement and Knowledge Management for Performance Excellence
arrow img
Chapter 13: Leadership for Performance Excellence
arrow img
Chapter 14: Building and Sustaining Quality and Performance Excellence
arrow img
close menu
Managing for Quality and Performance Excellence 9th Edition by James Evans,William Lindsay