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Managing for Quality and Performance Excellence 9th Edition by James Evans,William Lindsay
Edition 9ISBN: 978-1285069463Managing for Quality and Performance Excellence 9th Edition by James Evans,William Lindsay
Edition 9ISBN: 978-1285069463 Exercise 8
Define the following terms:
a. quality assurance
b. total quality
c. performance excellence
d. competitive advantage
a. quality assurance
b. total quality
c. performance excellence
d. competitive advantage
Explanation
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Verified
Quality assurance:
Quality assurance re...
Managing for Quality and Performance Excellence 9th Edition by James Evans,William Lindsay
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