
Managing for Quality and Performance Excellence 9th Edition by James Evans,William Lindsay
Edition 9ISBN: 978-1285069463
Managing for Quality and Performance Excellence 9th Edition by James Evans,William Lindsay
Edition 9ISBN: 978-1285069463 Exercise 49
Interview some managers of small businesses to determine how they respond to complaints and use complaint information in their organizations.
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Managing for Quality and Performance Excellence 9th Edition by James Evans,William Lindsay
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