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book Managing for Quality and Performance Excellence 9th Edition by James Evans,William Lindsay cover

Managing for Quality and Performance Excellence 9th Edition by James Evans,William Lindsay

Edition 9ISBN: 978-1285069463
book Managing for Quality and Performance Excellence 9th Edition by James Evans,William Lindsay cover

Managing for Quality and Performance Excellence 9th Edition by James Evans,William Lindsay

Edition 9ISBN: 978-1285069463
Exercise 21
Think about the "supply chain" for filling a doctor's prescription. Describe the different types of customers involved in the process.
Explanation
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The following are the customers engaged ...

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Managing for Quality and Performance Excellence 9th Edition by James Evans,William Lindsay
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