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Managing for Quality and Performance Excellence 9th Edition by James Evans,William Lindsay
Edition 9ISBN: 978-1285069463Managing for Quality and Performance Excellence 9th Edition by James Evans,William Lindsay
Edition 9ISBN: 978-1285069463 Exercise 37
Why should a company make it easy for customers to complain? Describe the features of an effective complaint management process.
Explanation
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Company makes it easy for customers to c...
Managing for Quality and Performance Excellence 9th Edition by James Evans,William Lindsay
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