Managing for Quality and Performance Excellence 9th Edition by James Evans,William Lindsay

Exercise 22

Note: Data sets for several problems are available in the Excel workbook C07Data in the Student Companion Site for this chapter. Click on the appropriate worksheet tab as noted in the problem (e.g., Prob. 7-5, etc.) to access the data.
Ruido Unlimited makes electronic soundboards for car stereos. Output voltage to a certain component on the board must be 12 ± 0.5 volts. Exceeding the limits results in an estimated loss of $60. Determine the Taguchi loss function.