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Managing for Quality and Performance Excellence 9th Edition by James Evans,William Lindsay
Edition 9ISBN: 978-1285069463Managing for Quality and Performance Excellence 9th Edition by James Evans,William Lindsay
Edition 9ISBN: 978-1285069463 Exercise 53
"Resistance to change" is a common theme in the behavioral sciences. What part do you believe that resistance to change plays in management's fostering of successful versus unsuccessful adoptions of Six Sigma approaches? What impact does workers' resistance or lack of resistance have?
Explanation
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Resistance to change:
It is critical fo...
Managing for Quality and Performance Excellence 9th Edition by James Evans,William Lindsay
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