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Managing for Quality and Performance Excellence 9th Edition by James Evans,William Lindsay
Edition 9ISBN: 978-1285069463Managing for Quality and Performance Excellence 9th Edition by James Evans,William Lindsay
Edition 9ISBN: 978-1285069463 Exercise 9
Interview managers at a local company to identify the key factors that drive their business. What performance measures or indicators does the company use? Are these indicators consistent with their business factors?
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Managing for Quality and Performance Excellence 9th Edition by James Evans,William Lindsay
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