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Managing for Quality and Performance Excellence 9th Edition by James Evans,William Lindsay
Edition 9ISBN: 978-1285069463Managing for Quality and Performance Excellence 9th Edition by James Evans,William Lindsay
Edition 9ISBN: 978-1285069463 Exercise 18
We emphasized that leadership is the "driver" of a total quality system. What does this statement imply and what implications does it have for future CEOs? Middle managers? Supervisors?
Explanation
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The statement "leadership is the driver ...
Managing for Quality and Performance Excellence 9th Edition by James Evans,William Lindsay
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