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Managing for Quality and Performance Excellence 9th Edition by James Evans,William Lindsay
Edition 9ISBN: 978-1285069463Managing for Quality and Performance Excellence 9th Edition by James Evans,William Lindsay
Edition 9ISBN: 978-1285069463 Exercise 23
Talk to a local not-for-profit organization manager or small business owner about quality. How aware are they of quality principles and tools? What challenges do they see in trying to build quality into their organizations?
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Managing for Quality and Performance Excellence 9th Edition by James Evans,William Lindsay
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