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book Market-Based Management 6th Edition by Roger Best cover

Market-Based Management 6th Edition by Roger Best

Edition 6ISBN: 978-0130387752
book Market-Based Management 6th Edition by Roger Best cover

Market-Based Management 6th Edition by Roger Best

Edition 6ISBN: 978-0130387752
Exercise 12
Lexus is known for high levels of customer satisfaction. How does this affect customer retention over time?
Explanation
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L has high levels of customer satisfacti...

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Market-Based Management 6th Edition by Roger Best
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