Multiple Choice
Sites such as Bizrate.com, Shopping.com, and PriceGrabber.com, and Epinions.com and Yelp.com, which let customers share information about their product and service experiences with others, reflect an increase in customer ________.
A) ambiguity
B) empowerment
C) privacy
D) diplomacy
E) empathy
Correct Answer:
Verified
Correct Answer:
Verified
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