Multiple Choice
Susan wanted to check out a new salon in her locality,so she decided to go for a hair styling session.She was very happy with the way her stylist connected and related with her concerns.She is judging the service based on its ________.
A) promotional marketing
B) functional quality
C) technical quality
D) search qualities
E) external marketing
Correct Answer:
Verified
Correct Answer:
Verified
Q7: While goods meet personal needs, services meet
Q20: Inseparability in the context of a service
Q48: Which of the following is an example
Q57: Traditionally, customers have had three specific worries
Q63: Although Brenda previously used UPS because it
Q69: In which of the following does a
Q72: A _ refers to any place at
Q91: Clearwater Spa operates on the premise that
Q127: Firms have decided to raise fees and
Q145: A computer falls into the _ category