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    Exam 9: Achieving Operational Excellence and Customer Intimacy: Enterprise Applications
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    Which of the Following Tools Is Used to Analyzing Customer
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Which of the Following Tools Is Used to Analyzing Customer

Question 37

Question 37

Multiple Choice

Which of the following tools is used to analyzing customer buying patterns?


A) CLTV
B) Analytical CRM
C) Operational CRM
D) Demand planning
E) SFA

Correct Answer:

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