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    Exam 5: Creating Long-Term Loyalty Relationships
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    Satisfied Customers Constitute the Company's ________
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Satisfied Customers Constitute the Company's ________

Question 51

Question 51

Multiple Choice

Satisfied customers constitute the company's ________.


A) customer relationship capital
B) customer churn
C) target audience
D) high-value customers
E) customer touch points

Correct Answer:

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