In Terms of the Online Customer Experience,content Refers to

Multiple Choice

In terms of the online customer experience,content refers to

A) a website's capabilities to enable commercial transactions.
B) the text,pictures,sound,and videos that the website contains.
C) the multiple ways the website enables user-to-user communication.
D) the dialogue that unfolds between the website and its users.
E) the information consumers provide to the firm through its website.