An Organization Is Most Likely to Pursue a Personalization Approach

Multiple Choice

An organization is most likely to pursue a personalization approach to knowledge management when ________.

A) the different functions in the organization provide standardized information which can be used by other functions for mutual adjustment
B) the organization wants to collect, analyze, and store knowledge in databases where it can be retrieved easily by users who input organization-specific commands and keywords.
C) the organization operates in a rapidly changing technical environment and provides customized products and solutions to clients
D) the organization wants to implement standard rules and operating procedures