An Organization Is Most Likely to Pursue a Codification Approach

Multiple Choice

An organization is most likely to pursue a codification approach to knowledge management when ________.

A) the organization needs to provide customized products or solutions to clients
B) the organization operates in a rapidly changing technical environment
C) employees are required to rely much more on know-how, insight, and judgment to make decisions
D) the organization wants to collect best practices and SOPs that can be drawn on by anyone who needs them