Multiple Choice
Which of the following is most effective in helping the dispatcher get information from distressed callers?
A) Having supervisors get on the line with the callers
B) A standard set of medically approved questions
C) Empathetic pauses to allow the callers to collect their thoughts
D) Transferring callers to a consulting-nurse advice line
Correct Answer:

Verified
Correct Answer:
Verified
Q27: Regulation of communications at the federal level
Q28: In most systems, 911 callers are first
Q29: The type of communication system that works
Q30: The process of interrogating callers with medical
Q31: Cellular telephone systems use _ to transmit
Q33: In addition to giving emergency instruction to
Q34: The practice of notifying a receiving hospital
Q35: Health organizations are responding to the rise
Q36: How do reports to the base physician
Q37: In addition to being a part of