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    The Cost of Customer Dissatisfaction, Lower Employee Morale, and Reduced
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The Cost of Customer Dissatisfaction, Lower Employee Morale, and Reduced

Question 43

Question 43

Multiple Choice

The cost of customer dissatisfaction, lower employee morale, and reduced information availability are examples of ____.


A) tangible costs
B) fixed costs
C) intangible costs
D) variable costs

Correct Answer:

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