List at Least Eight Different Tasks a Help Desk Staff

Question

Examlex · Accepted Answer

The Answer is •Show a user how to create a data query or report that displays specific business information
•Resolve network access or password problems
•Demonstrate an advanced feature of a system or a commercial package
•Help a user recover damaged data
•Offer tips for better operation
•Explain an undocumented software feature
•Show a user how to use Web conferencing
•Explain how to access the company's intranet or the Internet
•Assist a user in developing a simple database to track time spent on various projects
•answer questions about software licensing and upgrades
•Provide information about system specifications and the cost of new hardware or software
•Recommend a system solution that integrates data from different locations to solve a business problem
•Provide hardware support by installing or reconfiguring devices such as scanners, printers, network cards, wireless devices, optical drives, backup devices, and multimedia systems
•Show users how to maintain data consistency and integrity among a desktop computer, a notebook computer, and a handheld computer or smart phone
•Troubleshoot software issues via remote control utilities

List at Least Eight Different Tasks a Help Desk Staff

Essay

Correct Answer:
Verified

List at Least Eight Different Tasks a Help Desk Staff

Essay

Correct Answer:VerifiedShow Answer

Correct Answer:
Verified