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    Exam 13: Personal Selling and Sales Promotion
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    In Which Step of the Selling Process Does a Salesperson
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In Which Step of the Selling Process Does a Salesperson

Question 53

Question 53

Multiple Choice

In which step of the selling process does a salesperson learn as much as possible about a prospective customer before making a sales call?


A) approach
B) follow-up
C) demonstration
D) handling objections
E) preapproach

Correct Answer:

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