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American Express'- "Worldclass Service, Personal Recognition," Mary Kay's - "Enriching

Question 93

Multiple Choice

American Express'- "Worldclass Service, Personal Recognition," Mary Kay's - "Enriching women's lives," Hallmark's- "Caring Shared," and Starbucks'-"Rewarding Everyday Moments" are examples of ________.


A) brand mantras
B) brand parity
C) brand identity
D) brand architecture
E) brand extension

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