Multiple Choice
Customers today want separate prices for each service element and they also want the right to select the elements they want. The customers are said to be pressing for ________.
A) complementary services
B) perishable services
C) variable services
D) unbundled services
E) shared services
Correct Answer:

Verified
Correct Answer:
Verified
Q59: A service results in ownership on the
Q93: _ refer(s) to logos, symbols, characters, and
Q94: A cosmetics store sees to it that
Q96: If the expected service falls below the
Q97: Leo's manager has asked him and his
Q106: Which of the following is an example
Q125: The _ determinant of service quality refers
Q140: MGC Inc. organizes a company-wide picnic once
Q144: Service companies try to demonstrate their service
Q153: A pure service requires a capital-intensive good,