True/False
Clients judge service not only by its technical quality but also by its functional quality.
Correct Answer:

Verified
Correct Answer:
Verified
Related Questions
Q72: According to the dynamic process model, two
Q73: Ellen came across an ad for a
Q74: Several strategies exist for managing the supply
Q75: _ marketing refers to the normal work
Q76: The payment equity for a service is
Q78: In which of the following cases is
Q79: A person who has a bad customer
Q80: When the recent recession hit, Zappos decided
Q81: An oil drilling company ordered a number
Q82: If expected service falls below perceived service,