Multiple Choice
When using the direct approach for a claim or adjustment,what should you include in the body of your message?
A) Specific explanation of the details
B) A clear statement of the problem
C) A specific statement indicating what you want done
D) A statement that conveys your desire to find a solution
E) An offer to continue the relationship if they resolve the issue
Correct Answer:
Verified
Correct Answer:
Verified
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