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When You're Providing Details in the Body of a Routine

Question 23

Multiple Choice

When you're providing details in the body of a routine or positive message


A) include a checklist of questions for the reader to consider.
B) criticize your competitors for their flawed products and services.
C) explore the dark side of your business proposition.
D) maintain the supportive tone that you established in the introduction.
E) use clear but demanding language.

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