Multiple Choice
When you're providing details in the body of a routine or positive message
A) include a checklist of questions for the reader to consider.
B) criticize your competitors for their flawed products and services.
C) explore the dark side of your business proposition.
D) maintain the supportive tone that you established in the introduction.
E) use clear but demanding language.
Correct Answer:

Verified
Correct Answer:
Verified
Q18: In a positive message,present the main idea<br>A)in
Q19: If you decide to write a letter
Q20: Which of the following is one of
Q21: When using the direct approach for a
Q22: The direct approach opens with a justification
Q24: When asking questions in a request message,you
Q25: Timing and media choice are important considerations
Q26: In the direct approach to writing a
Q27: The closing section of a positive message<br>A)highlights
Q28: Discuss how to handle a request for