If You Are Sending an Informative Memo to Employees About

Multiple Choice

If you are sending an informative memo to employees about policy statements or procedural changes,you should

A) assume that employees will have a neutral response.
B) use the indirect approach.
C) use the body of the message to provide all the necessary details.
D) refer employees to a website with detailed information.
E) provide details in the close of the message.