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  3. Study Set
    Business Communication Today
  4. Exam
    Exam 11: Writing Negative Messages
  5. Question
    Which of the Following Should Be Avoided When Closing a Negative
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Which of the Following Should Be Avoided When Closing a Negative

Question 7

Question 7

Multiple Choice

Which of the following should be avoided when closing a negative news message?


A) Optimism
B) Uncertain conclusions
C) Final decisions
D) Sincerity
E) Available alternatives

Correct Answer:

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