When You Must Deliver Bad News in the Workplace,remember That

Multiple Choice

When you must deliver bad news in the workplace,remember that

A) you should de-emphasize the news at all costs.
B) your feelings,as well as the feelings of anyone who receives the message,are irrelevant.
C) delaying,downplaying,or distorting the news may be unethical or illegal.
D) internal and external audiences will react to the news in the same way.
E) bad news in the workplace is routine and should be handled as such.