When You Need to Inform Employees That a Benefit or Privilege

Multiple Choice

When you need to inform employees that a benefit or privilege will be eliminated

A) the best approach is to leak the news as a rumor rather than make a public announcement.
B) minimize the impact of the bad news by presenting it in as positive a light as possible.
C) use the direct approach.
D) use as many hedging words as possible.
E) develop a strong persuasive message highlighting the benefits of the change.