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    Business Communication Today
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    Exam 2: Collaboration,Interpersonal Communication,and Business Etiquette
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    ________ Are Informal Standards of Conduct That Members Share and That
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________ Are Informal Standards of Conduct That Members Share and That

Question 139

Question 139

Multiple Choice

________ are informal standards of conduct that members share and that guide member behavior.


A) Norms
B) Expectations
C) Dynamics
D) Responsibilities

Correct Answer:

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