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Which of the Following Is an Example of a Way

Question 12

Multiple Choice

Which of the following is an example of a way to increase the clarity of communication and display courtesy when ending a business call?


A) Indicate that the follow up will be complicated
B) Make an appointment to continue the phone call at a later date
C) Close with a personal comment about your working relationship
D) Suggest that a voice mail is as effective as a conversation and saves time
E) Double-check vital information such as meeting times and dates

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