Doing All of the Following EXCEPT ________ Will Improve the Message's

Multiple Choice

Doing all of the following EXCEPT ________ will improve the message's readability.

A) using a mix of short,medium,and long sentences
B) using bulleted and numbered lists to emphasize key points
C) using headings and subheadings to make the document easy to skim
D) making sure that the information is accurate,relevant,and sufficient