Multiple Choice
Cadel's Bicycle Shop offers an extended warranty on the bicycles it sells,a free check-up after one month of use,and will assemble and deliver bicycles.In terms of the customer value hierarchy,the bicycle shop is offering a(n) ________ product.
A) core
B) basic
C) service-added
D) expected
E) augmented
Correct Answer:

Verified
Correct Answer:
Verified
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