The Department of Motor Vehicles (DMV)can Service Customers at a Rate

Multiple Choice

The Department of Motor Vehicles (DMV) can service customers at a rate of 20 per hour (or 1/3 per minute) when it comes to license renewals.The service time follows an exponential distribution.What is the probability that it will take less than 3 minutes for a particular customer to get a license renewal?

A) 0.5
B) 0
C) 1
D) 0.368