Which of the Following BEST Describes Total Quality Management

Multiple Choice

Which of the following BEST describes total quality management?

A) The principle that quality belongs to each person who creates it while performing a job
B) The consistency of a product's quality from unit to unit
C) The sum of all activities involved in getting high-quality products into the marketplace
D) The process by which a company analyzes a competitor's products to identify desirable improvements
E) A certification program attesting that an operations process has met rigorous requirements