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  3. Study Set
    Services Marketing Study Set 1
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    Exam 14: Delivering Service Through Intermediaries and Electronic Channels
  5. Question
    One of the Principal Problems a Service Provider Involves the Inconsistency
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One of the Principal Problems a Service Provider Involves the Inconsistency

Question 43

Question 43

True/False

One of the principal problems a service provider involves the inconsistency and lack of uniform quality that result when multiple outlets deliver service.

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