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    Business
  3. Study Set
    Services Marketing
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    Exam 12: Customers Roles in Service
  5. Question
    Customer Input Can Affect the Service Organization's Productivity Through Both
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Customer Input Can Affect the Service Organization's Productivity Through Both

Question 32

Question 32

True/False

Customer input can affect the service organization's productivity through both the quality of what they contribute and the resulting quality and quantity of output generated.

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