Multiple Choice
The Learning Academy provides tutoring for children who are having trouble mastering some skill in school - whether it is math,reading,studying,or something else.It wants to monitor and determine the strengths and weaknesses of The Learning Academy's curriculum.Which of the following types of research should The Learning Academy use to realize this objective?
A) Complaint solicitation
B) Critical incidents studies
C) Relationship surveys
D) Key client studies
E) Trailer calls
Correct Answer:

Verified
Correct Answer:
Verified
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