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Telepizza S

Question 34

Multiple Choice

Telepizza S.A. Is a Spanish pizza restaurant chain that offers children membership in its magic club. The magic club gives its members small prizes, usually simple magic tricks, with each order their parents place. Telpizza's use of a frequency marketing program has allowed it to narrow provider _____ of the gaps model of service quality.


A) Gap 1
B) Gap 2
C) Gap 3
D) Gap 4

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