Andreason Removal Company Removes Asbestos from Old Houses and Buildings

Multiple Choice

Andreason Removal Company removes asbestos from old houses and buildings. Which of the following is an example of the people element of services marketing mix?

A) Federal inspectors who check behind Andreason's employees to make sure the job is done properly
B) People in the community where it disposes of the asbestos
C) Physicians who have studied the dangers of breathing asbestos
D) People who hire the company to remove the asbestos from their property
E) Suppliers who provide the uniforms and masks to protect Andreason's employees from the asbestos