Mr Franklin Is Speaking with You, the Healthcare Provider, About

Multiple Choice

Mr. Franklin is speaking with you, the healthcare provider, about his respiratory problem. Mr. Franklin says, "I've had this cough for 3 days, and it's getting worse." You reply, "Tell me more about your cough." Mr. Franklin states, "I wish I could tell you more. That's why I'm here. You tell me what's wrong!" Which caregiver response would be most appropriate for enhancing communication?

A) "After 3 days, you're tired of coughing. Have you had a fever?"
B) "I'd like to hear more about your experiences. Where were you born?"
C) "I don't know what's wrong. You could have almost any disease."
D) "I'll examine you and figure out later what the problem is."