During an Interview, Tears Appear in the Patient's Eyes and His

Multiple Choice

During an interview, tears appear in the patient's eyes and his voice becomes shaky. Initially, you should:

A) ask him if he would like some time alone.
B) offer a tissue and let him know it is all right to cry.
C) explain to the patient that you will be able to help him more if he can control his emotions.
D) ask the patient what he is upset about.